All online orders are entered through our secure server, using the latest and highest security encryption methods available.
United States Orders:
We offer USPS Priority Mail service (2–3 days) and Express (1–2) service for shipments within the United States. Sorry, Express Mail Service is unavailable for military APO / FPO addresses.
95% of all orders are typically shipped within 1 business day during normal warehouse hours, Monday — Friday excluding holidays. Orders placed before 8:30AM central standard time will be shipped same day. Orders placed after this time or on weekends will be shipped the following business day. During large sales such as bondage sales and storewide savings, orders may take slightly longer to ship due to high volumes. Orders with custom gear will typically take longer before shipment as we're hand crafting your custom gear to your specifications.
To calculate your shipping rate, please enter your zip code in the «Calculate Shipping» box that appears under your shopping cart contents to the right of your screen. (This link is only visible when items are in your cart.) You will see the shipping costs for both Priority and Express services based on the weight of the contents in your cart.
In the rare instance of backorders, all backordered items are shipped complete when available for a total rate of $9.95 to ship to you.
Order Changes / Cancellations:
International shipments are shipped via Priority Mail International Express, Priority Mail International or First Class International (when available to order size). Priority Express shipments take only 3–5 days depending on your location (packages to major metropolitan areas are delivered more quickly, those in rural areas sometimes take longer), Priority Mail International takes a little longer at approximately a 25% savings in shipping fees and both can be tracked for verification, and First Class International, while cheapest, does not come with a set arrival estimate.
Please be aware that you will be responsible for local customs and duties, if applicable. We will not refund money due to confiscation of items or packages shipped into countries where customs policies do not allow certain products to enter the country. We will issue a refund for those packages returned to us from customs agencies.
To calculate your shipping rate for your location you will need to begin the checkout process so the proper rate can be found for your exact location including local municipalities and your postal code. In the final tally of your shopping cart before you finalize, you will see the shipping costs for Priority Express service based on the weight of the contents in your cart. You do not need to enter your credit card information or finalize your order if you do not wish to complete your order yet.
Shipping faster than a speeding bullet (vibe)!
Orders are typically shipped within 1 business day during normal warehouse hours, Monday — Friday excluding holidays. Orders placed before 8:30am central standard time will be shipped same day. Orders placed after this time or on weekends will be shipped the following business day. During large sales such as bondage sales and store wide savings, orders may take slightly longer to ship due to high volumes. Orders with custom gear will typically take longer before shipment as we're hand crafting your custom gear to your specifications.
For expedited services, the day of shipment does not count toward the delivery time, nor do Sundays. For example, a Next Day shipping order placed Thursday before 8:30am will be shipped that day and arrive on Friday. A Next Day shipping order placed Thursday evening after our shipping department is closed would be shipped the next business day (Friday) and would arrive on Saturday.
International shipments take longer due to actual shipping times, transfers, security and customs clearances. Please allow up to several weeks for shipping, customs clearance and delivery unless you choose Priority Express which will reduce shipping time substantially.
We accept VISA, MasterCard, PayPal and Bitcoin.
Sorry, but we do not accept COD’s.
You can also send a check or money order to the address below. All personal checks will be held for 10 business days until cleared. Personal checks must have your name, address and telephone number on them.
We do not accept starter checks. All returned checks are subject to a service charge of $25.00.
For quickest and most accurate service, you can place your order by using our online shopping cart to enter your items, including sizes and color variations and our cart will tally your order and shipping charges for you.
To complete a Mail Order, simply print your shopping cart page before placing your order and send it with your check or money order.
Please be sure to include shipping fees with your payment. You can find this by entering your shipping address in our checkout process. You may also use the “Shipping Rate Calculator” in your shopping cart just before checkout.
Be sure to list all size and/or color preferences on select items.
You must include a valid phone number and/or e-mail address with your order or we will be unable to contact you if we have questions on your order and for order and shipping status updates.
Please mail your order and payment to:
6940 Industrial Loop
Greendale, WI 53129
All items in our catalog are normally in stock. Occasionally, due to the popularity of certain items, styles or sizes or unavailability from the manufacturer, some items may be out of stock. We make every attempt to ship orders within 24 hours. Orders with
You must be 18 years old or older to visit, shop or purchase from www.Sub-Shop.com. Buyer assumes all risk of use of the products contained in this site's online catalog.
Please play safely. Safety depends solely on the care of the user.
Products are sold as novelties only. No warranty or fitness of use is expressed or implied.
Extensive product testing has been done to ensure the products we sell are of high quality, fun and safe! (Work, work, work!)
All Hurry - Final Closeout! items and custom crafted bondage gear products are sold as final sale, no exceptions.
Defective merchandise will be repaired and returned or replaced with the same item upon return of the defective item. Please contact us for a return authorization, then you may return your package via insured
Other Questions? Contact us!